What We Collect and Why We Collect It
When you create an account, we collect the details you submit — your name, mobile number, and email address. When you make a deposit or withdrawal using bKash, Nagad, or Rocket, we record the transaction reference and wallet identifier to match the payment to your account.
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We do not store your full bKash PIN or Nagad account password — only the reference data our payment flow returns. We also collect device and browser data automatically: your IP address, operating system, and session timestamps. This helps us detect unusual login activity and keep
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your account secure. If you contact our support team, the messages you send are retained so we can follow up accurately. We use all of this information to operate your account, process payments, and meet any reporting obligations that apply under applicable law. We do not
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sell your personal data to third parties. Where we share data — for example, with payment processors handling your Rocket transfer — we share only what is necessary to complete that transaction. Your continued use of the platform means you accept this policy. If you are
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unsure whether access is permitted where you are, check your local law and eligible regions before proceeding.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.